DATE: February 12, 2025 TO: All AMP – A CITCO Water Company Customers

FROM: CITCO Water

Subject: Full Integration to CITCO Water Update – Removal of Woman-Owned, MBE Business Status Dear customer:

AMP Utility was founded in 2012 as a woman-owned, independent distributor. Their goal was to provide old fashion, quality customer service. With more than 50 years of experience in waterworks distribution in the Charlotte market, AMP Utility strove to give their customers what they want by working with them from the “take off” of each job through the final inspection. 2023 Partnership With CITCO Water. In 2023, AMP Utility became a part of CITCO Water, a family-operated waterworks distributor that has been in business since 1931. CITCO Water’s values and direction aligned perfectly with AMP and this partnership allowed us to provide our customers with a larger inventory selection, expanded solutions, and much more.

2025 And Beyond – Full Integration to CITCO Water AMP – A CITCO Water Company is now CITCO Water. What does this mean for you, our customer?

• CITCO Water does not qualify as Woman-Owned or hold MBE Business Status
• CITCO Water cannot provide the incentives or requirements to contractors or P.E.’s on future projects
• CITCO Water will complete all current projects as previously agreed upon

What Else Does This Mean? We Want To Serve You By Being:

At CITCO Water, we listen to our customers and strive to develop solutions to their challenges. After decades of experience, we’re able to anticipate problems and develop unique solutions . Today, if you are in the water or wastewater business, we have every solution you need—chemicals, meters, engineering and technology, inventory management, Smart City capabilities, hardware, and repair.

• OUR PEOPLE, including third-generation employees, with a wide range of professional and technical expertise can solve any problem you have.

• OUR COMPREHENSIVE MODEL of supplying every product and service needed gives you a streamlined and enhanced experience.

• OUR INNOVATIVE APPROACH and our multidisciplinary team deliver exceptional products, solutions, and services so you have optimal results.

• OUR EXPERIENCE from 90 years of successful partnerships with our customers ensures that we are a solid, dependable resource you can count on.

• OUR COMMITMENT is given in everything we do as your partner—taking care of your needs and expectations, every step of the way.