Privacy Policy
Privacy Policy Effective Date: 06-19-25
Citco Water (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://citcowater.com/) (the “Website”) and interact with us, including via SMS text messaging.
By using our Website and submitting your information, you consent to the collection, use, and disclosure of information in accordance with this policy.
1. Information We Collect
A. Personal Information We collect personal information you voluntarily provide through our contact forms and other interactions, including:
- Name
- Email address
- Phone number
- Company name
- Any other information you choose to provide
B. Non-Personal Information We also collect non-identifiable information related to your visit, such as:
- IP address
- Browser type and version
- Pages visited
- Time and date of visit
- Referring website
- Other technical data transmitted by your browser
C. Cookies and Tracking Technologies We use cookies and similar tracking technologies to enhance your experience and collect usage data. You can control cookie settings through your browser.
2. How We Use Your Information We use the information we collect to:
- Respond to your inquiries and provide customer support
- Send updates or promotional materials (only if you have opted in)
- Improve the functionality and user experience of our Website
- Analyze website usage patterns to enhance performance and security
- Comply with legal and regulatory obligations
3. SMS Text Messaging Consent By providing a telephone number and submitting your information, you consent to be contacted by SMS text message. Message and data rates may apply. Message frequency may vary.
- Reply HELP for more information.
- Reply STOP to opt out of future SMS messages.
- For further details, please refer to our Privacy Policy: https://citcowater.com/privacy-policy/
4. How We Protect Your Information We implement appropriate security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Secure servers and encryption
- Regular system monitoring for vulnerabilities
- Restricted data access to authorized personnel only
5. Sharing Your Information We do not sell, rent, or trade your personal information. We may share information:
- With trusted third-party service providers who assist in operating our Website or providing services, under confidentiality agreements.
- To comply with legal obligations or protect our legal rights.
- In connection with a business transfer, such as a merger, acquisition, or asset sale.
6. Third-Party Links Our Website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their policies before providing personal information.
7. Your Rights and Choices Depending on applicable laws, you may have rights to:
- Access and correct your personal information
- Opt out of marketing communications via unsubscribe instructions in emails
- Request deletion of your personal data, subject to legal obligations
8. Children’s Privacy Our Website is not intended for children under 13. We do not knowingly collect personal information from children. If we discover that we have collected such data, we will promptly delete it.
9. Updates to This Privacy Policy We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date. We encourage you to review it regularly.